Petrel Communications
What we collect
- Account and verification: business name, contact person, email, phone, address, and identity documents where verification requires them.
- Billing: invoices and payment records. Card details are handled by our payment processors and are not stored by us.
- Service records: the servers and IP addresses assigned to you, and network logs needed to operate the network and investigate abuse.
- Correspondence: emails you send us.
This website does not use advertising or tracking cookies.
How we use it
To verify customers, provide and support services, bill for them, keep our network secure, respond to abuse reports and meet legal obligations.
When we share it
- With service providers that help us operate, such as payment processors, data centers and email providers, only as needed for their work.
- With regional internet registries where address registration rules require it.
- When required by valid legal process.
How long we keep it
Account and billing records are kept for as long as you are a customer and afterwards for as long as tax and accounting law requires. Network logs are kept for a limited period needed for security and abuse handling.
Your choices
You may ask to see, correct or delete your personal information by writing to support@petrelcomm.com. Some records must be kept to meet legal obligations; we will tell you when that applies.